Q&A


Q:When my order will be shipped once I place an order?

A:It depends, generally it takes one to two weeks for small order. for bulk/big order, it will take about 25 days after payment received.

Please confirm with us to confirm.


Q: What about your warranty?

A: Most of our products are in 12 months warranty, please contact our salesman if the product doesn't work, you will get professional technical support.


Q: Can i stick my label on the battery(OEM)?

A: Yes, it is welcome, please contact us for details.

   Design for your ideas.

Manufacturing as your design.

We keep your design in a secret.

Printing your LOGO on allowed products.

Packing and user manual as your design.


Q: How can I contact you?

A:The best way to contact us is send email to us at sales08@cestpower.com